Frequently Asked Questions

F.A.Q.

If you don’t find the answer you’re looking for simply send us an email.

Who is eligible to purchase on your site?

Only qualified clients over the age of 19 are able to WHOLE MELT EXTRACTS through our site. There are absolutely no exceptions to this rule.
 

How long will I have to wait for the Bars to arrive?

It all depends on your location. Under normal circumstances your package is expected to be delivered in two to three business days. If you live in a poorly connected rural location, occasionally it may take a day or two longer.

How can trust you?

We have spent years building a solid reputation amongst medical patients and strongly support the use of lab tested  WHOLE MELT EXTRACTS. Several customers face trouble purchasing theirWHOLE MELT EXTRACTS from a dispensary for any number of reasons and believe they shouldn’t be forced to have to buy illegally on the streets. We have made the decision to offer full access to our site to medical and approved  Customers so they may have safe access to their WHOLE MELT EXTRACTS at any time.

What happens if I don’t get my package?

If you do not get your package 2 days after the expected arrival date, let us know and we will file a trace of your package. If a trace is filed, the Post will conduct an investigation (which can take 5 business days to complete). If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable” or lost in transit, we will send you a 1x replacement package up to $500 of the value of your package free of charge. We do not offer postage refunds if your order arrives late due to any postal issues. This excludes packages marked [[Delivered]] but not received by customers